Guest Experience & Community Outreach Manager (Expat Position) - Morula IVF

Join Morula IVF, a leading fertility and reproductive health provider, as a Guest Experience & Community Outreach Manager in Tangerang, Banten. This expat-focused role is designed for a dynamic professional passionate about delivering exceptional guest experiences and fostering a strong community presence. As part of our dedicated team, you will play a crucial role in enhancing patient and visitor satisfaction while driving our outreach initiatives to reach more individuals in need of our services.

In this role, you will work closely with our team to develop and implement strategies that elevate the guest experience at Morula IVF. You will be responsible for coordinating with various departments to ensure seamless interactions, from the initial inquiry to post-treatment follow-ups. Additionally, you will spearhead our community outreach efforts, leveraging your network to engage with local communities and raise awareness about our services.

Morula IVF is committed to providing compassionate care and innovative solutions in the field of fertility. With a growing patient base and a strong focus on patient-centric services, this is the perfect opportunity for a professional looking to make a meaningful impact in the healthcare industry.

📋 Tanggung Jawab Pekerjaan

• Develop and implement strategies to enhance guest experience and satisfaction.
• Coordinate with various departments to ensure seamless interactions for patients and visitors.
• Spearhead community outreach initiatives to raise awareness about Morula IVF services.
• Leverage social media and other digital platforms to engage with local communities.
• Organize and participate in local events and workshops to promote fertility health awareness.
• Monitor and analyze guest feedback to identify areas for improvement.
• Collaborate with the marketing team to develop and execute outreach campaigns.
• Ensure compliance with all relevant regulations and guidelines in the healthcare industry.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
• Minimum of 5 years of experience in guest experience management or community outreach.
• Proven track record of successfully managing and executing outreach initiatives.
• Strong understanding of social media marketing and digital engagement strategies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluency in English and Bahasa Indonesia.
• Experience in the healthcare industry is a plus.

🛠️ Keahlian

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