Associate Support Engineer (Contract) - NIR Technology Implementation

Join our dynamic team as an Associate Support Engineer specializing in Near-Infrared (NIR) Technology implementation. In this contract role, you will play a pivotal part in deploying and supporting cutting-edge NIR solutions at customer laboratory sites across Palangkaraya, Kalimantan Tengah. Private Advertiser is a leading provider of advanced analytical solutions, and we are committed to delivering high-quality services to our clients.

As an Associate Support Engineer, you will work closely with our team of experts to ensure the smooth operation and maintenance of NIR technology. Your daily tasks will include troubleshooting, providing technical support, and conducting system upgrades. This role offers a unique opportunity to work with state-of-the-art technology and to contribute to the success of our customers' analytical processes.

📋 Tanggung Jawab Pekerjaan

• Deploy and configure NIR technology at customer laboratory sites.
• Provide technical support and troubleshooting for NIR systems.
• Conduct system upgrades and maintenance to ensure optimal performance.
• Collaborate with customers to understand their specific needs and provide tailored solutions.
• Document technical processes and create user manuals.
• Participate in training sessions to educate customers on the use and maintenance of NIR technology.
• Monitor system performance and generate reports for analysis.
• Work with the engineering team to develop and implement new features and improvements.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Engineering, Computer Science, or a related field.
• Minimum of 2 years of experience in technical support or engineering roles.
• Familiarity with NIR technology and related analytical instruments.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Proficiency in English, both spoken and written.
• Certification in relevant technical support or engineering programs is a plus.
• Experience with LabVIEW or similar programming languages is a plus.

🛠️ Keahlian

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